Processing time

>PROCESSING TIME

If you need your item/s for a specific date, don't hesitate to contact us. We will try our best to reach your requirements.

• Ready to ship items: Please allow a window of 7-14 business days when ordering a ready-to-ship item.
• Made to order items: Please allow a window of 3-5 weeks when ordering a made-to-order item
• One of kind items: Please allow a window of 7-14 business days when ordering a one-of-a-kind item.
  
  

>SHIPPING AND TRACKING

Shipping is through DHL service. Once the order is shipped, you will acquire your item within 5-15 business days.

Fractal Witch will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer.

We highly recommend keeping an eye on tracking information as we are not responsible for lost or stolen packages signed up as delivered.