HOW LONG WILL IT TAKE?

Every Fractal Witch piece is handcrafted to order by our team in Cancún, Mexico. Good things take time — here's what to expect.

Production times:
Made to order items: 3-5 weeks
Ready to ship items: 5-7 days
Shipping: 5-10 business days

You can check whether a product is made to order or ready to ship in the product description — it's the first thing listed.

NEED IT FOR A SPECIFIC DATE?

Contact us before ordering at hello@fractalwitch.com or DM us on Instagram @fractalwitch — 90% of the time we can make it work. We'll tell you honestly if we can hit your deadline.

SHIPPING

All orders ship via DHL with full tracking included. Once your order ships you'll receive a tracking link automatically. We ship worldwide from Cancún, Mexico.

TRACKING YOUR ORDER

Track your order anytime at Track My Order or through your DHL tracking link.
We recommend keeping an eye on your tracking once your order ships.
Fractal Witch is not responsible for packages marked as delivered but not received — if this happens, contact DHL directly with your tracking number.

STILL HAVE QUESTIONS?

📧 hello@fractalwitch.com
📸 @fractalwitch